The Fondation Hôpitaux Robert Schuman, in its capacity as Data Controller, attaches all the importance required to respect your privacy and agrees to process your personal data in accordance with regulations in effect applicable to the processing of personal data and, in particular, Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 (hereafter the “GDPR”) and the Law of 1 August 2018 on the organisation of the National Commission for Data Protection and the General Data Protection Regime.
A Data Protection Officer (“DPO”) has been appointed by the Foundation, and can be contacted for all matters relating to the processing of personal data:
- by email at the address dpo@fhrs.lu
- by the postal service: 44 Rue d’Anvers, L-1130 Luxembourg
Scope of application of the policy
This privacy policy explains how we collect and use personal data through our website.
As a general rule, it is possible to access and navigate this website without having to disclose any information or personal data. However, personal data may be collected in the following cases:
- when you contact us through our contact form.
- when you make a donation through our website.
- when you opt for certain types of cookies.
We also collect data in order to ensure the security of our website and to improve your browsing experience.
Information requests sent via the contact form
- Purposes and legal basis of the processing
Anyone can contact the Fondation Hôpitaux Robert Schuman through the form available on its website. In this context, data processing is based on consent (article 6.1.a of the General Data Protection Regulation).
- Categories of data collected
The data collected through the contact form is mainly:
- identification data (last name, first name, etc.);
- contact details (postal and email addresses, phone number);
- the language of communication;
- any other category of personal data contained in the message sent.
The contact form contains a “message” field in which you can make your request. It is advisable to mention only the elements of information necessary for the processing of your request and, in particular, to avoid including, if not essential, sensitive data (as intended in article 9 of the General Data Protection Regulation) concerning you or a third person (for example data relating to health, political opinions or religious beliefs).
- Recipient of data
The data that we collect is treated confidentially and is only shared with third parties when necessary and in accordance with the law. These third parties may include our service providers, in particular in the context of IT outsourcing. In the latter case, we ensure that your data remains in the European Union or countries offering a similar level of protection.
- Duration of data retention
The data is kept for the period necessary to achieve the purposes for which it was collected. The data collected in order to respond to your contact requests is kept for 2 years from the last contact with you or the closure of your request.
- Your rights
In accordance with law, you have the following rights:
- The right to information. We hope that this notice has answered your questions.
- The right to access your data free of charge.
- The right to correct your data when it is erroneous or outdated.
- The right to withdraw your consent at any time.
- The right to file a complaint with the Commission nationale pour la protection des données (CNPD) (National Commission for Data Protection) if you believe that the processing of your data does not comply with the law.
In certain cases and under the conditions set by law, you also have the following rights:
- The right to request deletion of your data.
- The right to request limitation of the processing of your data.
- The right to object to the processing of your data for legitimate reasons.
You can unsubscribe from our newsletters at any time, using the unsubscribe link in each newsletter.
- The right to portability of the data you have provided to us (i.e. the right to receive your personal data on a machine-readable medium), to the extent technically possible.
- Contact
For any question regarding the processing of your data or to exercise your rights, you can contact the DPO of the Foundation:
- By email at dpo@fhrs.lu
- By the postal service: 44 Rue d’Anvers, L-1130 Luxembourg
In order to comply as closely as possible with regulations in effect, we agree to update this information notice whenever necessary.
Cookies and other trackers
The data collected includes data resulting from the storage of cookies. Users of this website acknowledge that they have been informed of the possibility of modifying their consent at any time through the settings in the banner appearing on the website.
For more information, please see our cookie management policy.
Data collection for donation management
At the time of your donation, you provide us with certain personal data. The Hôpitaux Robert Schuman, in its capacity as data controller, attaches the utmost importance to respecting your privacy and agrees to process your personal data in accordance with current legislation. For more information, please see our donor information policy.